pak07 Privacy Policy — How We Handle Your Personal Data

This Privacy Policy ("Policy") is published by pak07 ("pak07", "we", "us", or "our"), the operator of the online gaming and sports betting platform accessible at pak07.bet. This Policy describes how pak07 collects, uses, stores, shares, and protects the personal data of every individual ("User", "you", or "your") who accesses, registers on, or otherwise interacts with the pak07 platform.

pak07 is committed to handling your personal data responsibly and in full compliance with applicable data protection legislation. We follow internationally recognised data protection principles aligned with GDPR standards, even where local Pakistani law may not yet mandate identical obligations.

This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which form part of the broader legal framework governing your relationship with pak07.

pak07 collects different categories of personal data depending on your level of interaction with the platform. The main categories are outlined in the table below:

pak07 does not intentionally collect sensitive personal data categories such as racial or ethnic origin, religious beliefs, or health information unless specifically required for responsible gaming assessments, in which case your explicit consent will be obtained separately.

pak07 collects personal data through the following channels:

• Direct interactions: Information you voluntarily provide when registering an account, completing identity verification (KYC), making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technical collection: Technical data such as your IP address, browser fingerprint, device identifiers, and session activity data collected automatically whenever you access the pak07 platform via web or mobile.
• Payment processors: Transaction reference data shared with pak07 by payment intermediaries such as JazzCash, EasyPaisa, Raast, and HBL during the processing of deposits and withdrawals.
• Identity verification providers: Confirmation data returned from third-party KYC and AML screening services when pak07 is required to verify your identity or source of funds.
• Cookies and similar technologies: Session cookies, analytics cookies, and security cookies placed on your device when you visit pak07.bet. Full details are provided in Section 7 of this Policy.

pak07 uses the personal data we collect for the following specific purposes:

• Account creation and management: To register, verify, and maintain your pak07 account, including processing login authentication and managing account preferences.
• Payment processing: To process PKR deposits and withdrawals via your chosen payment method, verify transaction legitimacy, and maintain complete financial records as required by our operating licence obligations.
• Identity and age verification: To confirm that you meet the minimum age requirement of 21 years and to verify your identity as required under anti-money-laundering (AML) and Know Your Customer (KYC) obligations.
• Regulatory compliance: To meet our obligations under applicable gaming regulations, financial crime prevention laws, and the requirements of our international operating licence.
• Customer support: To respond to your queries, resolve complaints, and provide assistance through live chat or email.
• Platform security: To detect, prevent, and investigate fraudulent activity, unauthorised account access, collusion, and other prohibited conduct on the pak07 platform.
• Responsible gaming: To monitor gaming patterns, identify potential problem gambling behaviour, and where necessary apply account restrictions in line with our responsible gaming obligations.
• Promotional communications: Where you have opted in, to send you information about pak07 bonuses, PSL season promotions, new game releases, and other relevant offers. You may withdraw this consent at any time.
• Platform improvement: To analyse aggregated usage data and improve the performance, functionality, and user experience of the pak07 platform.

pak07 processes your personal data under one or more of the following legal bases:

• Contractual necessity: Processing required to fulfil our contractual obligations to you under the pak07 Terms & Conditions, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable laws and regulatory requirements, including AML/KYC obligations under our international gaming licence.
• Legitimate interests: Processing carried out to pursue pak07's legitimate business interests, such as fraud prevention, platform security, and service improvement, where those interests are not overridden by your fundamental privacy rights.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

pak07 does not sell, rent, or commercially exploit your personal data to any third party. We may, however, share limited personal data with the following categories of recipients where necessary and proportionate:

• Payment service providers: JazzCash, EasyPaisa, Raast, 1LINK, HBL, UBL, Meezan Bank, and GrabPay — solely for the purpose of processing your financial transactions.
• Identity verification services: Third-party KYC and AML screening providers used to verify your identity, age, and source of funds as required under our licensing obligations.
• Gaming software providers: Game studios and live dealer platform providers who supply game content to pak07 may receive limited session and game outcome data as necessary to operate their games.
• Regulatory authorities: Gaming regulators, financial intelligence authorities, or law enforcement agencies where disclosure is required by law, court order, or our operating licence conditions.
• Professional advisers: Legal counsel, auditors, and compliance consultants who are bound by strict confidentiality obligations.

pak07 uses cookies and similar tracking technologies to operate the platform securely, remember your preferences, and analyse platform usage. The types of cookies we use are described below:

• Strictly necessary cookies: Required for the platform to function. These include session authentication cookies, security tokens, and fraud prevention identifiers. These cookies cannot be disabled without impairing platform functionality.
• Performance and analytics cookies: Used to collect anonymised data on how users interact with the pak07 platform, including pages visited, time on site, and navigation paths. This data is used solely to improve platform performance.
• Functional cookies: Used to remember your language preferences, display settings, and notification choices between sessions.

pak07 does not use third-party advertising cookies or behavioural tracking cookies that profile you for external marketing purposes. You can manage cookie preferences through your browser settings, though disabling strictly necessary cookies may affect your ability to access certain pak07 features.

pak07 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and our operating licence obligations. The general retention periods applicable to different data categories are as follows:

• Account and identity data: Retained for a minimum of five (5) years following account closure, as required under AML and gaming licence regulations.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction in compliance with financial record-keeping requirements.
• Gaming activity logs: Retained for three (3) years from the date of the relevant activity, or longer if required for an active dispute or regulatory investigation.
• Customer support communications: Retained for two (2) years from the date of the last interaction.
• Marketing preference records: Retained until you withdraw consent or close your account, whichever is earlier.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.

pak07 implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. Our security infrastructure includes:

• 256-bit SSL/TLS encryption for all data in transit between your device and pak07 servers.
• AES-256 encryption for sensitive data stored at rest in pak07 databases.
• Multi-factor authentication requirements for administrative access to systems holding personal data.
• 24/7 automated intrusion detection and security monitoring systems.
• Regular third-party penetration testing and security audits of the pak07 platform infrastructure.
• Strict internal access controls ensuring that employee access to personal data is limited on a need-to-know basis.
• Regular staff training on data protection obligations and security best practices.

As a pak07 user, you hold the following rights with respect to your personal data. To exercise any of these rights, contact our support team at [email protected] with a clear description of your request. pak07 will respond within thirty (30) days.

• Right of Access: You may request a copy of all personal data pak07 holds about you, including details of how it is being used and with whom it has been shared.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data held by pak07.
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data where pak07 no longer has a legitimate legal basis to retain it. Note that certain data must be retained to comply with gaming regulation and AML obligations regardless of erasure requests.
• Right to Restriction: You may request that pak07 restrict the processing of your personal data in certain circumstances, such as while a data accuracy dispute is being resolved.
• Right to Data Portability: You may request that pak07 provide your personal data in a structured, machine-readable format for transfer to another service provider where technically feasible.
• Right to Object: You may object to pak07 processing your personal data on the basis of legitimate interests or for direct marketing purposes. Marketing opt-outs are actioned immediately.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

pak07 is strictly an adult platform. We do not knowingly collect, process, or retain personal data from any individual under the age of 21. Our registration process includes date-of-birth verification, and all accounts are subject to age verification checks before full platform access is granted.

If you are a parent or guardian and believe a minor has accessed the pak07 platform using your details or otherwise, please contact us immediately at [email protected] so we can take prompt action.

pak07 reserves the right to update or amend this Privacy Policy at any time in response to changes in applicable law, regulatory requirements, platform functionality, or our internal data processing practices. When material changes are made, pak07 will notify registered users via email or a prominent on-platform notification prior to the changes taking effect.

The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. We encourage you to review this Policy periodically to stay informed about how pak07 is protecting your personal data.

Continued use of the pak07 platform following the publication of an amended Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any material amendment, you are entitled to close your account by contacting our support team before the effective date of the change.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how pak07 has handled your personal data, please contact our Data Protection team using the details below:

• Data Protection Enquiries: [email protected]
• Partnerships & Business: [email protected]
• Live Chat: Available 24/7 directly on the pak07 platform
• Response Commitment: We aim to acknowledge all data-related requests within 5 business days and resolve them within 30 days

If you are not satisfied with how pak07 has handled your data protection complaint, you have the right to escalate the matter to the relevant supervisory authority or seek independent legal advice. pak07 will always cooperate fully with any regulatory investigation into our data handling practices.